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WPE Case Management Assistants(01 Kumba-Meme, Ekondo Titi-Ndian, 01 Bamenda)

Mis à jour : sept. 2





Job Description


IRC has been present in Cameroon since January 2016 when the organization launched an assessment in response to increasing concerns for people affected by violence linked to Boko Haram.  In March 2016, IRC opened its first field office in Maroua followed in February 2017 by a second field office in Kousseri. As a result to the ongoing crises in the North and south west, IRC opened another branch in the south west region in January 2018 and open another field office in North West region in November 2019. IRC  Delivers lifesaving programming to increase access to water and improving hygiene practices in vulnerable displaced and host communities, cash programming to enable poor families to meet basic needs and improve food security, and protection programming, including meeting specific needs of women and girls.  

The outbreak of the COVID-19 pandemic has affected Cameroon adding to the abovementioned insecurity context for populations. On March 5, 2020 Cameroon announced its first confirmed cases of COVID-19. On March 18, the government took special measures to reduce the spread of the outbreak. Despite these measures, cases continue to rise.  As a result of this outbreak, Communities are more vulnerable and have increased humanitarian needs according to the Cameroon Humanitarian Needs Overview 2020 (revised June 2020).

In the face of this growing humanitarian needs, IRC is scaling up its activities in the South West and North West Regions and seeks to employ a WPE Case Management Assistant for its North West and South West Regions operations. 


IRC is recruiting three Women’s Protection and Empowerment Assistants who are members of the Protection Mobile Team, operating in the South West and North West Regions. The role of the GBV Case Management Assistant(s) will be to ensure the implementation of emergency GBV prevention and response activities and COVID-19 preventive measures and facilitate access to services. The WPE Assistant will work under the supervision of a WPE officer and collaborate closely with other IRC sectors such as health, PRoL, ERD, WASH and education.


The Case Management Assistant, will be responsible for monitoring the psychosocial care of survivors of GBV, works mainly in the context of the emergency response to gender-based violence/and COVID-19 prevention measures in the IDP/host/returnee communities. The WPE Case Management Assistant will community focal points and CBOs to strengthen their knowledge and skills to provide psychological first aid (PFA) activities. If need be, this may include assistance to partners, who have not developed these skills, to initiate them in the future, if appropriate, within their projects to maximize the psychosocial recovery of affected populations and ensure their reintegration within their community, family and / or community.


SCOPE OF WORK:

The WPE Case Management Assistant(s) is/are in charge of implementation of GBV prevention and response activities. 

The WPE Case Management Assistant(s) will strengthen the prevention scope of the programming through information dissemination activities on available services and main GBV topics. S/he will also focus on conducting awareness raising sessions on GBV/COVID-19 prevention measures and on GBV topics including humanitarian principles, protection and other instruments to community members affected in the areas of intervention.

The WPE Case Management Assistant(s) will also contribute to GBV/COVID 19 monitoring activities, referrals and GBV case management activities. 

The WPE Case Management Assistant will respect the principle of confidentiality of the information received during the activities. S/he will work closely with the WPE Manager, WPE Officers, M& E Officer and other Mobile Team members to provide GBV prevention and response during deployment. The WPE Case Management Assistant will report to the WPE Officer. 

Basic responsibilities

Provide a survivor-centered case management service with emotional support and help the survivor regain control of their lives. 

1. Provide age-appropriate case management, including assessment of client needs; basic, crisis counseling (and in some contexts further individual counseling); development of action plans with clients; support to clients in pursuing services and support. 

2. Provide services to child and adolescent survivors of GBV, including case management as well as best interest determination, age appropriate engagement and decision-making by survivors, and Do No Harm analysis. 

3. Lead age-appropriate and specialized group emotional services to be provided to vulnerable women and girls through identified or established safe spaces. 

Technical Quality 

GBV Case Management & Referrals

  • Adhere to the GBV guiding principles throughout all GBV case management and psychosocial interventions. This includes ensuring confidentiality of survivors, and respect for their wishes and decisions. 

  • Provide age-appropriate case management, including assessment of client needs; basic, crisis counseling (and in some contexts further individual counseling); development of action plans with clients; support to clients in pursuing services and support. 

  • Provide services to adolescent survivors of GBV, including case management as well as best interest determination, age appropriate engagement and decision-making by survivors, and Do No Harm analysis. 

  • Lead age-appropriate and specialized group emotional services to be provided to vulnerable women and girls through identified or established safe spaces

  • Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles, and bring these concerns to the WPE Response Officer.

  • Work with PRoL teams to facilitate internal and external referrals.

  • Contribute to the update and development of a solid service mapping in the intervention area

  • Maintain good relationships with service providers in the intervention area

  • Refer persons at-risk to relevant / appropriate service providers, including health centers, community-based organizations, NGO programs or other care services in the intervention areas.

  • Work with WPE Community Outreach teams to exchange information and ensure that IRC programs are responding to the evolving needs of communities. 

  • Maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners. 

Reporting and Data management 

  • Ensure ethical and confidential data collection during monitoring and evaluation.

  • Monitor the progress of the program and identify any delays that have been or may be expected

  • Ensure that activities are fully documented, including regular and systematic collection of data required.

  • Establish and implement a training evaluation system as pre-post tests to measure participants' learning level.

  • Participate in the development of monthly reports in collaboration with the Case Management Officer.

  • Produce / contribute to the writing of the reports required by IRC and the lessor (progress of activities, monitoring of indicators, etc.)

Comply with the IRC security procedures and report the security information provided to him to ensure a safe and secure environment for the implementation of the program.

Coordination & Représentation

  • Ensure coordination of programming with any other sectors or external stakeholders as per portfolio of projects

  • Work closely and coordinate with the IRC Support Services to carry out program activities. This includes participation on need assessments, review programming and M&E meetings

Monitoring

  • Maintain detailed and confidential case files in line with recognized best practices; 

  • Contribute to regular adjustment of GBV tools, report any significant change in the project implementation environment.

  • Report daily information on GBV situation to the WPE Manager, WPE Officers and M&E Officer for integration in GBV monitoring reports.

  • Produce programmatic activity reports at the end of each month 

  • Contribute to the production of end of project reports

Information Dissemination

  • Contribute to the development of information dissemination materials 

  • Organize Sensitization and Awareness sessions on GBV issues  (service available, access to rights) and COVID-19 barrier measures and available services

Others:

  • Any other task requested by her/his supervisor to allow the program to progress.

  • Ensure all activities are carried out in accordance with IRC Operational policies; 

  • Other duties as assigned by the supervisor to enable and develop IRC programs. 

Professional Standards

  • Commit to IRC Way (or Code of Conduct / Mandatory Reporting Policies)

  • Commit to ensuring the optimal implementation of these policies in its framework.

  • Commit to comply with IRC's Internal Regulations in Cameroon.

  • Be available to perform any other punctual task deemed useful by direct superior or the IRC. 

Line Management 

  • Directly supervised by the WPE Case Management Officer 



Qualifications


  • Bachelor of Arts or Science in Social Science, Law, Psychology, Public Health, Humanities or other related field, desirable. 

SKILLS AND ABILITIES 

  • At least, one year of experience in counseling, social work or other related field; 

  • To be of Cameroonian nationality; 

  • Clear understanding of and interest in the well-being of women and girls, and supporting their healing after the experience of violence; 

  • Strong ability to maintain composure, prioritize work under pressure, and work in a difficult environment; 

  • Fluency in English is required as well as fluency in local language of the intervention area; 

  • Clear understanding of gender, human rights, and issues surrounding violence against women and girls; 

  • Demonstrated understanding of and ability to maintain confidentiality and respect for clients;

  • Positive and professional attitude, including ability to work well in a team setting; 

  • Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail. 

  • Gender requirement (if applicable): Female 

Presentation of the file.

  • An up to date (CV); 

  • The names, positions, telephone number and e-mail address of at least two professional references;

Applicants can deposit their application in a closed envelope at the IRC office in Buea, Bamenda or send by Online https://rescue.csod.com/ux/ats/careersite/1/home/requisition/10146?c=rescue



NB: Deadline for the admissibility of files: 7th September, 2020 at 5 p.m. promt.

Female candidates are strongly encouraged. Only the preselected candidates will be contacted.



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